What to do this such customers…?:
“The website is buggy. All days somebody reports problems and bugs”
Me: “Can you describe the problem?”
“No, it’s just buggy. Some visitors of the website report problems”
Me: “What problems do they report?”
“Do not know. But they tell me, it ist buggy”
Aaaargh.
I get support tickets like that - unfortunately with no information, there is nothing to do other than hope they go away.
Customer: When are you going to finish the website?
Me: Huh???
Customer: It still doesn’t have buttons to navigate back to the previous page!
Me: What about the buttons from the browser interface?
Customer: Don’t talk to me about software interfaces, I used to design them. Where are these buttons you’re talking about??
Umm???
Charge them for an intense evaluation with no promise of satisfactory results (e. g. Technical issues outside your control). :-)
ok im leaving the forum today :(