What to do this such customers…?:
“The website is buggy. All days somebody reports problems and bugs”
Me: “Can you describe the problem?”
“No, it’s just buggy. Some visitors of the website report problems”
Me: “What problems do they report?”
“Do not know. But they tell me, it ist buggy”
I get support tickets like that - unfortunately with no information, there is nothing to do other than hope they go away.
Customer: When are you going to finish the website?
Customer: It still doesn’t have buttons to navigate back to the previous page!
Me: What about the buttons from the browser interface?
Customer: Don’t talk to me about software interfaces, I used to design them. Where are these buttons you’re talking about??
Charge them for an intense evaluation with no promise of satisfactory results (e. g. Technical issues outside your control). :-)
ok im leaving the forum today :(